The Business Case: Emotional Intelligence and Superior Performance

Daniel Goleman first popularized emotional intelligence (EI) with his book “Emotional Intelligence: Why it can matter more than IQ.” In the last few years, businesses have tried fusing emotional intelligence into many HR-related functions to help them stand out from their competition. A few examples include EI in hiring, training, and leadership development. EI is related to superior performance. Employees can learn EQ skills through...

Intellectual Property Belongs to Dr. Bianca Cardenas 2022